SHIPPING & RETURNS

SHIPPING POLICY

We use Australia Post to ship Morgaine's Morsels Australia-wide.

For more information regarding Australia Post service guidelines please refer to www.auspost.com.au

Shipping rates are fixed at AUD$8.00 for orders under AUD$50.00 and complimentary for orders over AUD$50.00.

All Express orders are guaranteed according to Australia Post guidelines and attract a AUD$20.00 shipping and handling fee. 

We apologise to our international friends that we are unable to accept orders from outside Australia at this time

 

RETURN & EXCHANGE POLICY

Morgaine's Morsels and Aftafacts are governed by the Fair Trading Department of New South Wales guidelines. For more information please refer to www.fairtrading.nsw.gov.au

We will also happily replace or refund the purchase price if you have any concerns regarding the freshness of your delivery or your cat suddenly decides they do not like one of our products - as cats sometimes do - we're that confident in the impeccable freshness and irresistible taste of Morgaine's Morsels!

We are unable to offer a refund to recipients of orders sent as gifts or complimentary products.  Refunds for shipping or return shipping are generally not offered, rather considered on a case-by-case basis.

 

CUSTOMER SERVICE

02 9938 1668

(7 days, midday to midnight)

PO Box 2001

NEUTRAL BAY  NSW  2089

aftafacts@gmail.com

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©2005-2018 Aftafacts except where indicated. All rights reserved.   Morgaine's Morsels is the specialty Foods Division of Aftafacts ABN 73500853128

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mORGAINE'S mORSELS TM

since 2005